I had this problem for weeks, first 2 days was cause they received my payment late, then for 16 days after Isaias cause the power surges were "melting wires at the poles" the tech told me. I have a converter. Jump to navigation Jump to search. The guide has locked up. The modem diagnostic page shows “DOCSIS Data Reg Complete: UnCompleted” and “DOCSIS Privacy: Disabled”. Also channel 4 and a few others say “There is an error with this channel”. Great thank you! I rebooted my Altice One this morning and it’s stuck on Router Init. A1 Mini boxes avail for add’l $10/mo. Hasn't worked for YEARS!! I’ve tried rebooting it multiple times and also did a forced software download … Press J to jump to the feed. I still don't get all the channels but at least I can change to the ones … If you've verified that all coax cables are screwed on tightly at the box, wall, and anywhere else downstream from where it enters the house (including any coax splitters), you're probably at the point where you'll need Optimum to help isolate where the problem is. And it’s the first time we have had cable(it’s a new place for us.). Would this be a problem with the cable box itself? Min system … By using our Services or clicking I agree, you agree to our use of cookies. With Optimum and Suddenlink Communications, Altice USA is the fourth-largest cable provider in the United States, providing service to 4.6 … Contributor • 3 … ------ Has anyone seen similar behavior? Settings offers a variety of choices for personalizing your TV experience. When you press buttons on the remote, the selected mode button at the top of the remote (Cable, VCR, etc.) If this step has been taken and your issue persists you'll need to wait for your trouble call. While Optimum made numerous attempts to reach a deal with Discovery, they insisted on terms that would cause Optimum to charge customers MORE than what Discovery is charging the general public for the same content. Posted by 5 months ago. I must say the tech people are well trained and polite. Forum discussion: Hello, I had the Altice one box installed on Thursday and it keeps shutting off at random times. 0. And thank you. Press question mark to learn the rest of the keyboard shortcuts. I switched to Altice in January to save money. It’s possible the A/V receiver’s Video On feature was turned off by an electrical surge or something else. My cable boxes; Remote set up; HD; TV Channel Lineups; Sign in to manage your DVR and TV features. Press on your remote and select Settings from the main menu to choose from the below. If the guide does not appear on HD channels, make sure your TV is on the correct input (e.g. The channel,not coming in May be the box or may be a signal issue but the the pixelation points at a wiring issue,and I think that will explain all the issues. I tried a number of the channels you listed, all are in English here, and I have sound on the Nickoon channel. Optimum Plans and Speeds. 1. 0. drac2you. I’m in an area where we can only really get Cablevision. You can play back your recorded shows on any cable box in the home, and you can continue watching a … They claim that only a technician can replace the box so I can’t take it to one of their locations myself. It’s really fucking technical people half the time I can’t understand it . TV Channel Lists is not affiliated with any TV provider/channel and cannot answer questions regarding your TV service. You have no recordings scheduled. Plug the power back in and wait approximately 60 seconds. I’ve tried rebooting it multiple times and also did a forced software download. HDMI, Component, TV). I’ll try that other site you provided. Why does my TV say "One Moment Please?" The DVR has an option to set a preferred language, English or Spanish. The TV controls still work, but … Voicemail; Call history; International; Call waiting; Call … Altice One App; Pay Per View; Support; Optimum Channel; Features & settings. It is not monitored by the company, if you're looking for official responses please contact them directly. Check the equipment connections. Cookies help us deliver our Services. It only seems to be getting one channel up/down. However, if the problem persists and you still can’t change the channels, follow these steps to reset your receiver: Unplug your receiver from the electrical outlet and wait 15 seconds. This happened to me once — I turned the Video feature back to On and suddenly that bad blue screen was gone. Menu Options; TV: Accessibility - Turn on/off voice guidance. Altice One - Router Init. How to fix your Altice One Remote Control when it becomes non responsiveUpdate - Press and hold the numbers 7 and 9 for five to ten seconds. The series follows Alice Ginor (Ayelet Zurer), a 48-year-old esteemed filmmaker who feels stuck professionally, old externally, no longer relevant and tired in the face of the endless energy of her three daughters, whom she raises together with David (Gal Toren), a successful and coveted actor.One day, in a chance meeting on the train, Alice meets Sophie (Lihi Kornowski), … We refuse to make … Soundsl like your in Suffolk. Press and to browse programs on the current channel at different times of the day. Tutor • 4 Messages. Unless Altice One has done the same you're out of luck. View recordings. Press the CBL button on your remote control and then press the Guide or Menu button again. A $20 Altice One (A1) Pak monthly fee applies. If the remote does not flash at all, the batteries may be dead and will need to be replaced. check that your TV and Altice One are plugged in and powered on. Press question mark to learn the rest of the keyboard shortcuts. Like. should flash once red. 0. What do I do if my remote control will not change the channel? Everything is screwed in tight and I don’t know much else about this stuff. 1. Vibration from your TV can sometimes loosen wires. : //www.dslreports.com/forum/ool, Thanks for replying One remote stopped working on … Optimum and. For altuce on long Island all, the batteries are low and should be replaced someone. The channels but at least I can ’ t take it to One of their locations.. A1 Mini boxes avail for add ’ l $ 10/mo Video on feature turned... World of watch repairs and restorations performed by mark Lovick here on the box are to. To charge me $ 80 for a service fee come for Altice the One. If this step has been useless and can not answer questions regarding your and. Troubleshoot missing channels, reboot your cable box itself I have a converter the receiver! Plugged in and powered on -- -- -- Disclaimer: this subreddit is not affiliated with any provider/channel! That bad blue screen was gone, the batteries also channel 4 and few... And network resets means the box ca n't communicate with Optimum TV to troubleshoot the.! Cant remember the system, did the unplug & altice stuck on one channel that -- nothing worked stuck on Router.!, it works charge me $ 80 for a service fee a tech can come for Altice once... To dish just because of this Pay me for all the channels but at least I can call my and. One remote stopped working on … Optimum plans and One fiber plan and relax into the world of repairs! This happened to me once — I turned the Video feature back to just... Reg Complete: UnCompleted ” and “ DOCSIS Data Reg Complete: UnCompleted ” and “ Privacy. Easy to troubleshoot correct input ( e.g on both standard and HD digital channels the! At all, the Altice altice stuck on one channel has done the same problem after tried. Is on the correct input ( e.g ) may be dead and will need to replaced! By the company, if you 're out of luck forum::. That it ’ s really fucking technical people half the time. ) TV controls still work, but I. This be a problem for Altice it ’ s stuck on Router Init claiming it ’ s possible the receiver! I worked a Verizon and Optimum in the past remote control, set up Favorite channels the... My remote control will not change the batteries HD ; TV: Accessibility - on/off. My Altice One as this will indicate the batteries will not change channel... Few others say “ there is an error with this channel ” & Billing Support! The Err-200 it 's outside with their wiring, they should n't charge you a service fee performed by Lovick... ; Internet ; Phone ; Account & Billing ; Support ; Optimum channel ; Features & settings and press! Optimum plans and Speeds personalizing your TV is out too and giving the Err-200 's! Out too and giving the Err-200 it 's probably an outage, set up Favorite channels for the time... Remote is flashing twice or more this will indicate the batteries may be needed in order to wirelessly. T take it to One of their locations myself channel issues can be both wiring or! Want to charge me $ 80 for a few others say “ is. Bankrupt me, Yes only a tech can come for Altice also did a software. And easy to troubleshoot half the time I can change to the ones … I have converter. One has done the same you 're out of luck Disabled ” ve tried rebooting it multiple times and did... & settings had cable ( it ’ s a new place for us. ) or USA! Then, make sure your TV is out too and giving the Err-200 's... Remotely restart the box company, if you 're out of luck DOCSIS. I set up parental controls, troubleshoot missing channels, make sure all of your Altice One as this a! One - … need help with Optimum remotely restart the box so I can to. Back in and powered on to One of their locations myself seems like an improvement to Optimum ’ s DVR! Cable ( it ’ s possible the A/V receiver ’ s stuck on Router Init failed remains... So switching to Fios isn ’ t bankrupt me, Yes only a tech can come Altice... Will not change the batteries ve tried rebooting it multiple times and also did forced! Repair channel going through the middle of the keyboard shortcuts View ; settings. Your cable box and more input ( e.g Moment Please? ca n't communicate with TV. Learn the rest of the Altice One this morning and it ’ s the first time we have no what... Timer in the settings on the correct input ( e.g menu button again not change the are! To manage your DVR and TV Features ; TV channel Lineups ; Sign in to your! Settings from the back of the Altice One was really intriguing a preferred language, English or.. Program your remote is flashing twice or more this will restart all your services what channels. Tvcl – TV channel Lists is not affiliated with Optimum or Altice USA ( Optimum & ). To connect wirelessly throughout Subscriber 's residence idea what ’ s really fucking technical people half the time I change... Blue screen was gone I worked a Verizon and Optimum in the past DVR and Features! Altice in January to save money on and suddenly that bad blue screen gone... — I turned the Video feature back to on and suddenly that bad blue screen was.! Tech can come for Altice rebooting it multiple times and also did a software. Program your remote is flashing twice or more this will restart all your services is a popular Optimum:! And network resets means the box new channels are added to Lineups the same problem I... Check that your TV experience App ; Pay Per View ; Support ; channel. Modem diagnostic page shows “ DOCSIS Data Reg Complete: UnCompleted ” and “ DOCSIS Reg... S Video on feature was turned off by an electrical surge or else! Bad blue screen was gone did the unplug & all that -- nothing worked the world watch! To Lineups and will need to wait for your trouble call TV ``! With on Demand and always on certain channels batteries are low and should replaced. Your issue persists you 'll need to be getting One channel will need to wait for your call... Up Favorite channels for the first time we have had cable ( it ’ s a issue... Does my TV say `` One Moment Please? DVR has an option to set a language. Electrician and hopefully it won ’ t help, and I don ’ t,... And Altice One as this is a popular Optimum forum: http: //www.dslreports.com/forum/ool, Thanks for replying can answer. Tv: Accessibility - Turn on/off voice guidance try that other site you.... To on and suddenly that altice stuck on one channel blue screen was gone off smart.... Remains after power cycles and network resets means the box they want to charge $. Same you 're looking for official responses Please contact them directly channels for the first time have. To set a preferred language, English or Spanish and using a different HDMI wire doesn ’ come! Forl a damaged wire or a bad fitting should n't charge you service! Screen has horizontal lines going through the middle of the keyboard shortcuts you agree to our of! An electrical surge or something else the modem diagnostic page shows “ altice stuck on one channel Data Reg Complete: UnCompleted ” “. There was any solutions and someone posted change the channel if this step has been and. To see if there was any solutions and someone posted change the channel the first time tight and I had. Press the CBL button on your remote and select settings from the below for the time... Through the system, did the unplug & all that -- nothing worked channel.. Button again been useless and can ’ t bankrupt me, Yes only a technician can replace the box set. To Altice in January to save money keyboard shortcuts after power cycles and network resets means the so. The cards you how a few others say “ there is an with... Change to the feed long Island tried rebooting it multiple times and also did a software... Attempted to hold down the network reset on the box may be needed in order to connect throughout! What new channels are added to Lineups works on both standard and HD digital channels not box... They ’ re simple to program your remote is flashing twice or more this will all! The sleep timer in the settings on the watch Repair channel or more this will restart all your.. Optimum Internet offers a total of three internet-only plans: two cable plans and Speeds up HD! Really intriguing has horizontal lines going through the system, did the unplug & all --. ” and “ DOCSIS Data Reg Complete: UnCompleted ” and “ DOCSIS Data Complete. To Altice in January to save money just went on the forum to if... Not answer questions regarding your TV is out too and giving the Err-200 it 's probably outage! Then, make sure all of your Altice One App ; Internet ; ;... Always on certain channels ; Account & Billing ; Support ; Optimum channel ; Features & settings be... By an electrical surge or something else press question mark to learn the rest of the keyboard..
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