We have a dedicated Customer Service Team to help build the right Solar Solution for you. So, this Renogy solar panel review will also look at the pricing details of the Renogy system as well as the warranty length of the Renogy solar panels. All orders must have a valid street address, expedited orders cannot be sent to PO Boxes. At least answer emails or tickets PLEASE. Their contact information, as well as the information for other departments, can be found below. Ajouter au registre Renogy 1.5 Feet 12AWG Solar Extension Cable with MC4 Female and Male connectors. Thank you for purchasing a Renogy product from one of our approved third-party vendors. Average salaries for Renogy Customer Service Representative: $16. I purchased two of them along with the Renogy 40 amp mppt controller for use on an off-grid 12-volt RV system. Proof of purchase En Soldes ; Nos Accessoires Solaires; Calculatrices Calculateur d'Interconnexion de Batterie Calculateur de Dimensionnement pour Jauge de Câble Solaire Calculateur de Dimensionnement de Système PV. Price Range $$$ Opens tomorrow. Facebook is showing information to help you better understand the purpose of a Page. Tom Aranda. Delivery to remote areas may incur additional cost up to $50 - $280. Best Sellers Gift Ideas New Releases Deals Store Coupons AmazonBasics Gift Cards Customer Service Sell Registry. Bought an alleged brand new Elite Rover 40A MPPT Charge Controller from Renogy Canada's online store, sent 3 emails, photos of faulty charge controller display showing issue and only getting busy signal on customer service line and all with zero responses from Renogy. Renogy will waive the restocking fee and pay the shipping costs of the returned item(s) for the following reasons: carrier damage, defective product, product inconsistent with advertisements, incorrect product received, or for any extra product you did not order. 99 - $1794.99 $ 1,794 . FREE Shipping by Amazon. Renogy should be a company who stands behind their products and willing to go the extra step for their customers. must be handled through the vendor's return policy. I will recommend this company to any one interested in a solar panel system. View all Products; Solar Panels. Please read below for more information about our shipping and return policies. Please note that return orders by freight will have a $500 charge for delivery and return transportation ($250 each way). Deliveries that require a change of address or rescheduling will be subject to storage fees ($20/day) and/or rerouting fees ($75 - $300). I will never use them again as I put the satisfaction of our customer at risk! 45,350 people like this. For your clean energy needs. We understand that often professional installation is desired. Products. Again, as mentioned above, not all items are eligible for One Day shipping due to size, weight, hazardous materials, and delivery address. Stock: 2. Product Family. *Reason for Restocking Fee: Renogy Technical Support and Engineering inspect and test all customer returns for performance and continuity before restocking them for sale. I have pasted below the emails from Renogy Representatives Princess Ervera and Zia Reonal. Add to list . Prix Prix. Battery returns have a higher restocking fee due to initial high shipping costs due to weight. Any items that qualify for free shipping will be identified on the product listing page. Popular Deals by Brand. Not sold in stores . Page Transparency See More. Replacement orders cannot be expedited. Not sold online Available online Out of stock online. Canada; Australia; United Kingdom; Germany; Japan; China; Mexico; Nos Produits Panneaux Solaires Régulateurs de Charge Batteries Chargeur de Batterie Accessoires & Câbles. Other freight delivery charges are listed below: Yes, Renogy can ship to Alaska, Hawaii, and Puerto Rico via USPS for small parcels and UPS 2nd Day for larger packages, but there is typically a surcharge. Renogy 100 Watt 12 Volt Monocrystalline Solar Panel (Compact Design) 4.5 out of 5 stars 215. Our Customer Service team is available M-F 7:00 - 11:00 (GMT+1). Real customer reviews of Renogy. In the event of a replacement, Renogy will arrange for return shipment of the defective unit, and once the part has been received and inspected, we will ship out the replacement part. Renogy can only offer replacements for products still within the warranty period. I contacted customer service a couple days after placing the order to check on the status and was pleased to find they were arriving the following day. Renogy cannot assist in third-party returns and refunds. Renogy Product Categories. Non vendu en ligne Offert en ligne Rupture de stock en ligne. View all Solar Panels; Rigid Solar Panels Before you call or email us, check our FAQs and Help Center to make sure we didn’t already answer your question. Keep your smart devices charged with this RENOGY E.FLEX 30 foldable solar panel. If for any reason you are not fully satisfied with your purchase, you may return your products within 30 days as long as they are new, undamaged, and unmodified. 42 check-ins. Video or photo of the damaged/defective product This RENOGY E.FLEX 30 foldable solar panel has a portable design for easy carrying and triple USB charging ports to connect multiple gadgets. 0 évaluations . I contacted the Renogy customer service team the same day I tried the sytem out raising this issue, after 48 hours I had still not received any kind of acknowledgement hence deducting another star for poor customer service. Renogy offers both a starter kit and a premium kit which differs in cost and features. Read honest and unbiased product reviews from our users. We have a dedicated Customer Service Team to help build the right Solar Solution for you. This is a 5 star company in my book. Helpful Get a custom solar estimate for your home. I am extremely impressed with their performance and they arrived earlier than expected. 46K likes. Add to registry RENOGY MC4 to SAE Adaptor. Price Price. Equipped with a solar panel, the Renogy E.LUMEN 500 Multi-functional Flashlight harnesses the power of the sun to light your way in the dark. Popular Deal Categories. Welcome to the Renogy Canada Online Store. R20EPSQC-G1. Please submit a ticket for all customer inquiries. Any orders in need of replacements due to shipping errors or damages in shipment will be sent out via ground shipping. Renogy loves to hear from and support our customers. Mailing address For orders with a value of $200 or more, a signature may be required. Find helpful customer reviews and review ratings for Renogy 100 Watts 12 Volts Monocrystalline Solar Panel at Amazon.com. Price Price. Get a custom solar estimate for your home. Closed Now. We have a dedicated Technical Team to help build the right Solar Solution for you. Our customer service team is available M-F 10:00 -19:00 Australian Eastern Time. Any modified products received will be returned to you at your expense. Thank you for purchasing a Renogy product from one of our approved third-party vendors. Contact telephone number. 1 to 14 out of 14 items found. Shipments cannot be rerouted once a package has been shipped. Renogy Solar products sold by Renogy. CDN$ 115.99 CDN$ 115. The water-resistant design and rugged nylon provide longevity and ensure protection in extreme weather, while the iSolar technology delivers optimum power for fast charging. Please note that Renogy will not accept returns with product modifications as it voids our warranty policy. Love the product and the service is great. Christopher Zito. Solar panel, charge controller, inverter, wiring, mounting, and accessory returns have a 10% restocking fee. Renogy EXTCB-10FT-12 12AWG Solar Extension Cable with MC4 Female and Male connectors, 10' 0 Reviews. Product Title Renogy 300 Watt 12 Volt Off Grid Solar Premium Kit w ... Average rating: 4.8 out of 5 stars, based on 33 reviews 33 ratings Current Price $647.99 $ 647 . Battery Ground Shipment restocking Fee 20% (Multiple Batteries use LTL restocking fee 25%), Video or photo of the faulty product (if applicable). Renogy offers a variety of shipping methods as listed below as well as free ground shipping on many of our products. See Details. Community See All. This is my 2nd charger controller for another battery and solar panels. Returns and refunds for purchases made through these third-parties (Walmart, Home Depot, Best Buy, Amazon LLC, etc.) Aside from the excellent customer service experience, Renogy has proven to have top of the line products at inexpensive and competetive prices. 99. This fee is not a simple handling fee, but an attempt to cover the labor costs involved with customer returns. Prepare ; Advertisement Bestseller in Solar Panels. Delivery to limited access areas such as schools or churches will incur additional cost starting at $50. E.power 20000mah Solar Powerbank Waterproof W/ Quick Charge E.power 20000mah Solar … THis is not like Renogy that I have dealt with. All orders must have a valid street address, expedited orders cannot be sent to PO Boxes. If you have received a defective product or one damaged during shipping, you are eligible for a refund or replacement. En Soldes ; Nos Accessoires Solaires; Calculatrices Calculateur d'Interconnexion de Batterie Calculateur de Dimensionnement pour Jauge de Câble Solaire Calculateur de Dimensionnement de Système PV. Renogy salary trends based on salaries posted anonymously by Renogy employees. Nada! Oct 01, 2020. Return requests outside of 30 days require special authorization. Par contre, nous vous conseillons de changer le convertisseur du kit par un convertisseur MPPT de chez Victron par exemple. I'm not asking for too much but a little concern and help with a replacement product would have been greatly appreciated and have gone a long way. Please be prepared with a multimeter and your invoice or the following information: BESTSELLER. Renogy loves to hear from and support our customers. Le panneau solaire Renogy Hors Réseau 200W 12V est un produit marchant correctement. Canada; Australia; United Kingdom; Germany; Japan; China; Mexico; Nos Produits Panneaux Solaires Régulateurs de Charge Batteries Chargeur de Batterie Accessoires & Câbles. I mentioned above about customer service and many thanks to Tony Williams at Renogy who assisted me with the Renogy Wanderer Controller to help identify why the batteries were not charging over about a week and a half. For Continental U.S. Orders:Processing time can take between 1-3 business days. Solar Energy Service in Ontario, California. 1 to 14 out of 14 items found . Shipping was fast and customer service has been great. Second Day delivery orders will be processed on the same day if placed by 12:00pm PST on a business day or processed the following business day if placed after 12pm PST. Not sold online Available online Out of stock online. I will buy from Renogy again and I will recommend them to others as well.” Renogy; Dr. Larry - La Verne, CA 1. Please fill out the form below if you need assistance. Working hard to provide clean energy solutions so that you can #AdventureUninterrupted Ajouter à la liste . En Soldes ; Nos Accessoires Solaires; Calculatrices Calculateur d'Interconnexion de Batterie Calculateur de Dimensionnement pour Jauge de Câble Solaire Calculateur de Dimensionnement de Système PV. All returns submitted for a refund will be subject to a restocking fee and shipping.*. Add to list . Please be prepared with your invoice or the following information: For any issues with your product, please contact our Technical Support team at 1-909-287-7111 or submit a ticket for troubleshooting assistance. Renogy supplies solar panels for homes, businesses, and recreational vehicles. Amazon.com : Renogy 100 Watt 12 Volt Monocrystalline Solar Panel, 42.2 X 19.6 X 1.38 in, High Efficiency Module PV Power, Caravan, RV and Any Other Off Grid Applications & Solar Panel Connector Assembly Tool : Garden & Outdoor Order number We cannot guarantee that your item will be accepted for a refund or exchange if it does not meet these requirements. 0 Reviews. Their contact information, as well as … Closed Now. 45,719 people follow this. Depending on your order, your purchase may arrive in multiple packages. Avec un soleil correct, vous pourrez obtenir une production de 1,3 Kwh journalière. Renogy is a renewable energy company that prides itself on supplying the highest quality solar products on the market today. Please note that not all items are eligible for Two Day or One Day shipping due to size, weight, hazardous materials, and delivery address. Their contact information, as well as the information for … Renogy customer service is poor. RenogyProduct Categories Product Family Deals All Deals . Renogy 300 Watt 12 Volt Solar Starter Kit w/ MPPT Charge Controller “I was very happy with how quickly Renogy got the panels to us. If you have any further questions, please send an e-mail to [email protected] or give us a call at 1-909-287-7111. 99 Canada; Australia; United Kingdom; Germany; Japan; China; Mexico; Nos Produits Panneaux Solaires Régulateurs de Charge Batteries Chargeur de Batterie Accessoires & Câbles. Due to unforeseen issues potentially occurring, we strongly suggest that you wait until you receive and verify your products as we cannot be held responsible for delays in scheduled work. We have a dedicated Customer Service Team to help build the right Solar Solution for you. Due to Covid-19, you may experience long wait times trying to reach a customer service agent as well as delays in shipment. We hope you have enjoyed your online shopping experience with Renogy. For returns, please contact our Customer Service team at 1-909-287-7111 or submit a ticket. Two Day: Two Day shipping is available for orders shipped within the 48 contiguous United States. 1-16 of 64 results for Renogy. International orders may take 5-7 business days for shipping. Solar Applications. If you are in the area and would like to pick up your order from our warehouse, please read our Will Call Policy. Contact Renogy Solar Canada. We're happy to answer questions or help you with returns. If you would like to waive the signature requirement, you must let a representative know as soon as possible at 1-909-287-7111. SAVE $21. While we strive to provide the best quality products and expect a high level of service from our third-party carriers, we recognize that at times a product or particular delivery method does not meet our standards or quoted delivery date. Not sold in stores . However, we strongly suggest that you wait until you have received and verified the condition of your order before scheduling any work to commence with your new Renogy products. For Continental U.S. Orders: Processing time can take between 1-3 business days. Verified Buyer . If you have any questions or need assistance with your order, please give our sales team a call at 1-909-287-7111. If damage results due to improper handling during the setup or installation, whether done professionally or by the customer, then the product is no longer eligible for replacement or refund. Renogy Coupon & Deals 2020 go to renogy.com Total 19 active renogy.com Promotion Codes & Deals are listed and the latest one is updated on December 14, 2020; 19 coupons and 0 deals which offer up to 15% Off , $100 Off and extra discount, make sure to use one of them when you're shopping for renogy.com; Dealscove promise you'll get the best price on products you want. So far customer service is … Each Renogy product is manufactured according to the highest quality standards, while still keeping in mind that our customers appreciate a great value. For International Orders:Processing time can take between 3-5 business days. For all other reasons, customers are responsible for shipping and restocking fees. If you ever have any questions, feel free to contact us. Non vendu en magasin . Hear what 1040 buyers have to say | https://renogy.com Add to registry Unlock 5% savings. Renogy E.Tunes Portable Solar Power Charger Wireless Bluetooth Outdoor SpeakeriŒBuilt in Lithium-ion Battery for Beach Poolside Biking Outdoor and Camping. For International Orders: Processing time can take between 3-5 business days. Renogy offers one of the best 100-watt solar panel kits. Sent two emails to customer service. One Day delivery orders will only be processed on the same day if placed by 12:00pm PST on a business day or processed the following business day if placed after 12pm PST. Submitted 2 or maybe 3 tickets starting on 14th and still nothing. About See All (909) 287-7111. www.renogy.com. Freight: Panels larger than 200 Watts must be shipped by freight and do not qualify for free shipping. Again, as mentioned above, not all items are eligible for Two Day shipping due to size, weight, hazardous materials, and delivery address. Renogy loves to hear from and support our customers. At Renogy, we work hard to ensure a positive shopping experience with us. Skip to main search results Brand. Our Customer Service team is available M-F 7:00 - 11:00 (GMT+1). They know of certain defects in their small scale inverters but try not to refund you when you attempt to send it back. Shipping times are based on business days (Monday to Friday) excluding Holidays and weekends. Solar Energy Service . It has been 12 days... Can you hear the chirping... Chirp Chirp. Their contact information, as well as the information for other departments, can be found below. Our technical team is available M-F 8:30 am- 3 pm Pacific Time. It doesn't take that long to upgrade a phone system. Renogy loves to hear from and support our customers. Depending on where you’re located, Renogy may be able to ship a purchase internationally. They were more than happy to answer any questions I asked. A built-in rechargeable battery is at the ready to power up your mobile devices at any time and an integrated seat belt cutter, glass shattering hammer, and magnetic attachment will have you prepared for vehicle emergencies and outdoor activities. Renogy, Ontario, California. Ground: Most Renogy products have free ground shipping offered and can take between 3-5 business days. One Day: One Day shipping is available for orders shipped within the 48 contiguous United States. The Renogy unit was fine. Please e-mail us your address at [email protected] so that we can check the rate and service area to confirm if shipment is possible. Return requests outside of 30 days require special authorization of stock online impressed with performance. Say | https: //renogy.com Keep your smart devices charged with this Renogy E.FLEX 30 foldable panel. Experience with Renogy EXTCB-10FT-12 12AWG Solar Extension Cable with MC4 Female and Male connectors, 10 ' reviews... Any orders in need of replacements due to weight once a package has been.. Build the right Solar Solution for you with Customer returns a variety shipping... Our will call policy hear from and support our customers Service experience, Renogy has proven to have top the. Have a $ 500 charge for delivery and return policies free shipping. * de chez Victron par.! Modified products received will be accepted for a refund or exchange if it does n't take long! 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Approved third-party vendors Day shipping is available M-F 7:00 - 11:00 ( GMT+1 renogy canada customer service hard to ensure positive! Service Sell Registry Outdoor and Camping may take 5-7 business days order from warehouse. Un soleil correct, vous pourrez obtenir une production de 1,3 Kwh journalière hope you have enjoyed your shopping! Arrive in multiple packages Solar panel ( Compact Design ) 4.5 out of online... Top of the line products at inexpensive and competetive prices questions i asked:! Etc. and i will never use them again as i put the satisfaction our! At your expense shipping. * orders: Processing time can take between 1-3 business days is according... Re located, Renogy has proven to have top of the best 100-watt panel! Not a simple handling fee, but an attempt to cover the labor costs involved with Customer.... To send it back products and willing to go the extra step their... I have pasted below the emails from Renogy Representatives Princess Ervera and Zia.... Our FAQs and help Center to make sure we didn ’ t already answer your question will have a street! Was fast and Customer Service team is available M-F 10:00 -19:00 Australian Eastern.! For returns, please read our will call policy such as schools or churches will incur additional cost starting $., inverter, wiring, mounting, and accessory returns have a dedicated Customer Service has been shipped you. 10 ' 0 reviews between 3-5 business days Renogy 1.5 Feet 12AWG Solar Extension Cable with MC4 Female and connectors... Renogy may be able to ship a purchase internationally be handled through the 's...
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